Privacy Policy

At Narsingdi Palace, accessible from https://narsingdipalace.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Narsingdi Palace and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit our website, make a room reservation, or contact us, we may collect personal details including but not limited to:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Booking Information: Check-in/check-out dates, room preferences, and guest details.

  • Payment Data: Transaction details required for payment processing (processed securely via third-party payment gateways).

  • Technical Data: IP address, browser type, operating system, and log data automatically collected when navigating our site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and hotel services.

  • Process and confirm your room bookings and reservations.

  • Communicate with you regarding booking confirmations, updates, or customer support.

  • Improve, personalize, and expand our website experience.

  • Send periodic promotional emails or special offers (you may opt out at any time).

  • Prevent fraudulent transactions and ensure overall security.

3. Log Files & Analytics

Narsingdi Palace follows a standard procedure of using log files and web analytics tools (such as Google Analytics). These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is used for analyzing trends, administering the site, and improving user experience.

4. Cookies and Web Beacons

Like any other website, Narsingdi Palace uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies

Narsingdi Palace’s Privacy Policy does not apply to other advertisers, external payment processors, or third-party websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information.

6. Data Protection & Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Narsingdi Palace does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us:

  • Email: info@narsingdipalace.com 

  • Phone: 01974298213 

  • Address: Dhaka Bus Stand Vela nagar, narsingdi, Bangladesh

 

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